What Illinois Lottery Appointments Are Required For
You must make an appointment before collecting a prize of any value. You should bring with you a completed claim form, your signed winning ticket, photo identification and proof of your social security number. If your prize is greater than $ 10,000, or if you want to submit any type of group claim, please schedule an appointment at a claim center or visit our website for other claim options on the when you win found on the illinois lottery website. If you need assistance, please contact us using one of the three methods below. However, we encourage you to contact us via live chat.
Call the player hotline at: Any winning ticket over $10,000 must be redeemed by mail or by appointment at an illinois lottery claim center. Book your appointment here. Players can claim more than one winning ticket during a single appointment, and there is no need to book additional appointments. To accommodate as many winners as possible, the illinois lottery reserves the right to cancel additional appointments made by a single individual. If you plan to claim your prize via a claim center, you must make an appointment.
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